HOW TO USE YOUR SPRING 2020 CREDIT

OVERVIEW

Everyone who registered for any Spring 2020 league has a credit which they can use for any Play Flag Football league in 2021. We've had to increase the registration fee for those programs, but regardless of what you paid for your registration, you'll be able to sign up for an equivalent offering without paying any price difference.

If you'd like to wait and use your credit later in 2021, no action is required at this time. Your credit will remain on file and will be good for the remainder of 2021.

If you've used credits in the past, the process this time around is a little different. The steps are as follows:

1) Select your preferences in the credit tool

2) Allow 24 hours for Play Flag Football to update your registration in the system

3) Log in to your dashboard to view (and edit, if you wish) your updated player registration(s).

WHAT YOU'LL NEED

In order to use your Spring 2020 Credit you'll need your Player Registration Number and Passcode. You should have received this information via email, and if you have multiple credits, you will have multiple Numbers and Passcodes. If you have not received this information, please email us at support@playflagfootball.com.

STEPS

1) Go to the Spring 2020 Credits Tool and enter your Player Registration ID and Passcode

2) Select the league you'd like to sign up for and indicate your child's grade and shirt size. Grades and shirt sizes will be pre-populated based on your Spring 2020 registration.

3) That's it! If you have another credit, you can go through the same process. Please allow at least 24 hours for us to apply the credit. You'll receive an email from us as soon as it is processed.

FREQUENTLY ASKED QUESTIONS

F.A.Q.


Q: Do the Spring 2020 credits expire?

A: Yes, credits will expire on December 31, 2021.


Q: What sort of COVID precautions will be taken at the league?

A: Santa Clara County has been arguably the strictest in the state with regard to their standards and policies. We will work with the Santa Clara County Department of Health to develop the appropriate COVID protocol and league structure. We will abide by any and all local and state mandates in the operation of the league. We will post specific protocols as we come closer to our start date.


Q: When will the Spring/Summer 2021 season begin?

A: The quick answer is, as soon as it is allowed. We are targeting and hoping for a start date of April 18th. We are securing fields through the summer in the anticipation that the start date is likely to be pushed back if the pandemic is not under control by early April.


Q: What if I don't want to use my credit for this coming season?

A: You can use your credit for any 2021 Play Flag Football program.


Q: I am not sure if I'll feel comfortable with my child in a congregate setting. Do you have any alternative programming?

A: We are looking into the possibility of offering small group programs. Whether or not we do offer them will likely be dictated by the course of the pandemic, and the likely timing of any small group programs, if offered, would be late summer / early fall.


Q: Can I receive a refund for my Spring 2020 registration?

A: Refunds are not available for Spring 2020 registrations. A detailed statement about our Spring 2020 policy can be found here.